To view the status of an assignment, go to the 'Calendar' in the menu. Under the 'Status' you can see the current status of an assignment. You can also click on 'i' for more details about the status.
Assignment statuses
The status 'New' indicates that the order has not yet been sent to a service provider.
The status 'In review' indicates that the (change to the) waste stream has been received by us, but has not yet been passed on to a service provider. The future assignments that were already planned also immediately get this status.
❗️ Please note: as long as a waste stream is in review and has not yet been approved, your future assignments will not change. You also cannot report any other changes until a waste stream has been approved.
The status 'Pending' indicates that a service provider has received the order, but has not yet approved it.
The status 'Scheduled' indicates that a service provider has planned the order and has confirmed it to us.
The status 'Completed' indicates that the order has been executed. This status changes as soon as we have received feedback from the service provider or automatically 5 working days after the scheduled date.
The status 'Issue' indicates that a problem has been reported with the order.
The 'Cancelled' status indicates that the order has been canceled by a user.
💡 The status of an assignment is different than the status of a waste stream or a container or equipment.
✏️ Do you want to change your assignment? Read here how to change an assignment.