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Account

Logging in

  • How do I change my email address?

  • What should I do if I have forgotten my password?

  • The activation link of my password has expired, what now?

  • How do I log in for the first time?

My details

  • How can I change my contact details?

  • How do I report a move?

  • How can I stop using Seenons' service?

User management

  • What different rights or roles are there for users?

  • How can I add a new user?

  • How can I delete a user?

  • How do I change a user's rights?

  • I'm not seeing all the locations I should be seeing, what now?

  • How can I become an Admin of a branch?

Branch management

  • How do I create a new business location or branch?

  • How do I switch between business locations or branches?

  • What is the difference between an organization, branch and pick-up location?

Settings

  • Which internet browser can I use best?

  • Is the Seenons app available in another language?

  • How do I change my password?

  • How can I delete my account?

Invoicing

  • When will platform based invoicing start?

  • What is platform based invoicing?

  • When will I receive my invoice?

  • Why is part of my invoice based on estimates?

  • How will streams, collected outside the app, be invoiced? ( for example GGO, chemical waste,...)

  • How do you ensure that the data underlying the invoicing (for example re assets) is correct?

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