Can I cancel an order or waste pickup?

On holiday so you have less waste? You can cancel a waste pickup if you are absent and cannot prepare the container. You can cancel an order as long as it has not yet been scheduled. You can recognize this by the 🗑️ icon.

  • Go to 'Orders'
  • Click on the 🗑️ icon next to your scheduled order to cancel the order at the service partner and to remove it from your overview.

Is this icon no longer there? Then it is unfortunately no longer possible to cancel the order because the execution date is too close.